Category NEWS

iGaming Protip: Excel in Customer Service

Excel in customer service to succeed - GamingSoft News

Business in the online casino industry has evolved — players expect not just a wide array of games to keep them entertained, but also a high quality of customer service experience. Each interaction with a player plays a part in…

Philippines’ online casino industry shrinks

PAGCOR — Philippines’ online gambling regulator has released the latest news about the online casino industry in the country — they have collected only half the usual regulatory fees from Philippine Offshore Gaming Operators (POGOs), as business slows despite reopening…

4 Tips to Power-up Working from Home!

Improve your quality of working from home! - GamingSoft News

The world is slowly normalising the work from home paradigm, but working remotely is a double-edged sword. You gain the benefits of being comfortable in your own space, and also eliminating your commute — but this can make focusing and…

5 Tips for Effective iGaming Social Media Marketing

5 Tips for Effective iGaming Social Media Marketing - GamingSoft News

Over 3.8 billion people use social media, with the average user spending 2 hours and 24 minutes engaged to social media each day. Social media marketing is effective, and even more so during this period where most people are stuck…

7 things casino players hate (but never tell you)

7 things casino players hate (but never tell you) - GamingSoft News

There is a lot more to things than just pulling new players into your online casino site. Player retention is just as — if not more — important than player acquisition. With the amount of choices available to a player…