Business in the online casino industry has evolved — players expect not just a wide array of games to keep them entertained, but also a high quality of customer service experience. Each interaction with a player plays a part in…
PAGCOR — Philippines’ online gambling regulator has released the latest news about the online casino industry in the country — they have collected only half the usual regulatory fees from Philippine Offshore Gaming Operators (POGOs), as business slows despite reopening…
The world is slowly normalising the work from home paradigm, but working remotely is a double-edged sword. You gain the benefits of being comfortable in your own space, and also eliminating your commute — but this can make focusing and…
Over 3.8 billion people use social media, with the average user spending 2 hours and 24 minutes engaged to social media each day. Social media marketing is effective, and even more so during this period where most people are stuck…
There is a lot more to things than just pulling new players into your online casino site. Player retention is just as — if not more — important than player acquisition. With the amount of choices available to a player…
When looking at the iGaming industry, we have managed to adapt and businesses are running as usual. Except that most of us are working remotely. Something that needs to be addressed when more people around the world are working remotely…
iGaming is a massive industry in many parts of the world, and its popularity is constantly increasing — especially in this time when a huge majority of the world is forced into working from home. There are numerous avenues to…
Do you know that one of the fastest ways to lose a player on your online casino is to have a bad payment gateway? Many players we asked agreed that the biggest reason they stop betting on an online casino…
During this period of prolonged lockdowns and social distancing measures, the ability to connect to others through the internet has become more important than ever before. Platforms that offer players the ability to interact socially while they gamble face an…
Now that we have moved past the worst stage of the COVID-19 pandemic, it is a chance for us to take a step back and see how we can best move forward as an industry. With the pandemic hitting us…